Having trouble viewing the video?

Check Your Internet Connection

• Stable Connection: Ensure you have a stable internet connection. If possible, use a wired Ethernet connection instead of Wi-Fi for a more reliable experience.
• Speed Test: Run a speed test to check your download speed. Vimeo recommends a minimum download speed of 10 Mbps for smooth streaming.

Browser Settings

• Update Browser: Make sure you are using the latest version of your web browser. Older versions may not support the latest streaming technologies.
• Clear Cache: Clear your browser's cache and cookies to ensure there are no old files causing issues.

Device Performance

• Close Unnecessary Applications: Close any unnecessary applications or browser tabs that might be using up bandwidth or processing power.
• Restart Device: If you experience persistent issues, try restarting your device to clear any temporary glitches.

Video Quality Settings

• Adjust Quality: If the stream is buffering or lagging, try lowering the video quality. Vimeo allows you to adjust the quality settings manually.

Audio Issues

• Check Volume: Ensure your device's volume is turned up and not muted. Also, check the volume settings within the Vimeo player.
• External Speakers: If using external speakers or headphones, make sure they are properly connected and functioning.

Network Problems

• Firewall and Security Settings: Ensure that your firewall or security software is not blocking the stream. You may need to add Vimeo to the list of allowed sites.